Adding a light agent to Zendesk Explore

  • Difficulty level: L0
  • Required permissions: Admin, Team Leader

First click the reporting icon on the left-hand toolbar and then click 'Take me to Explore' (or simply go straight to [yoursubdomain]


When presented with a list of available dashboards, hover over the dashboard you want to give access to, click the 3 dots, and click 'Share'.


In the dialog that pops up, search and tick the users who should be allowed to access your chosen dashboard, then click 'Update'.


Have more questions? Submit a request