Nexudus/Papercut requesting card be registered regularly

 

Check within Nexudus under the user;

  1. Operations
  2. Users
  3. Username
  4. Account Tab
  5. Services Tab
  6. Scroll down to Credentials
  7. If the Access Card field starts with a 0 (Zero) remove the leading 0 and save the changes
  8. Ask the end user to register the card again and monitor
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